Terms & Conditions

Last Updated: January 2026

⚠️ IMPORTANT MEDICAL DISCLAIMER

The information provided on this website and through our services is for educational and informational purposes only and is not intended as medical advice.

Dr. Syeda Nida Batool is a licensed Clinical Psychologist providing professional psychological services. However, this website and its content do not constitute a therapist-client relationship.

If you are experiencing a medical or psychiatric emergency, please call emergency services immediately or go to the nearest hospital.

Acceptance of Terms

By accessing and using the services provided by Dr. Syeda Nida Batool (hereinafter referred to as "the Practice," "we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

These terms apply to all visitors, clients, and users of our website and services.

Professional Services

Nature of Services

We provide clinical psychological services including but not limited to:

  • Psychological assessment and evaluation
  • Individual psychotherapy and counseling
  • Couples and family therapy
  • Corporate workshops and training
  • Online counseling sessions
  • Workshop facilitation

Professional Qualifications

Dr. Syeda Nida Batool holds the following professional qualifications:

  • PhD in Psychology (FUSST)
  • MS in Clinical Psychology (GCU Lahore)
  • Certified Practitioner in NLP & Timeline Therapy
  • Certified Coach (ABH-ABNLP)
  • Registered Clinical Psychologist

Scope of Practice

Our services are limited to psychological assessment, therapy, and counseling. We do not provide:

  • Medical treatment or prescriptions
  • Psychiatric medication management
  • Legal advice or representation
  • Crisis intervention services (emergency situations)

Appointments and Cancellations

Scheduling

Appointments can be scheduled through:

  • Phone: +92-334-5559953
  • WhatsApp: +92-334-5559953
  • Email: nidabatool@live.com

Cancellation Policy

We require at least 24 hours notice for appointment cancellations or rescheduling:

  • 24+ hours notice: 50% session fee
  • Less than 24 hours notice: No session fee
  • No-show without notice: Full session fee
  • Emergency situations: Exceptions may apply with documentation

Late Arrivals

If you arrive late for your appointment, the session will still end at the scheduled time, and the full session fee will apply.

Fees and Payment

Fee Structure

Our fees are structured as follows:

  • Initial Consultation: FREE for first-time clients
  • Individual Sessions: Please contact for current rates
  • Couples/Family Sessions: Please contact for current rates
  • Corporate Services: Custom pricing based on requirements
  • Workshops: Variable pricing depending on duration and content

Payment Methods

We accept the following payment methods:

  • Cash (in-person sessions)
  • Bank transfer
  • Online payment (details provided upon request)

Insurance

We do not directly bill insurance companies. Clients are responsible for payment at the time of service and may seek reimbursement from their insurance providers if applicable.

Confidentiality

All therapeutic communications are confidential with the following exceptions:

  • If there is reasonable suspicion of child, elder, or dependent adult abuse
  • If the client presents a serious danger to self or others
  • When required by court order or other legal mandate
  • For professional consultation with clinical supervisors (with identifying information protected)
  • With written client consent for specific disclosures

Limits of Confidentiality in Online Therapy

While we use encrypted and secure platforms for online sessions, absolute confidentiality cannot be guaranteed in digital communications due to potential technical vulnerabilities beyond our control.

Online Services

Telehealth Sessions

Online therapy sessions are conducted via secure, encrypted platforms. Clients are responsible for:

  • Ensuring a private, confidential space for sessions
  • Having stable internet connection
  • Using appropriate devices with camera and microphone
  • Technical troubleshooting on their end

Technical Requirements

Minimum requirements for online sessions:

  • Stable internet connection (minimum 5 Mbps)
  • Computer or mobile device with camera and microphone
  • Updated web browser
  • Headphones for improved privacy

Limitations and Disclaimers

No Guarantee of Results

While we use evidence-based practices, we cannot guarantee specific outcomes from therapy. Results depend on various factors including client commitment, nature of issues, and external circumstances.

Not a Substitute for Emergency Care

Our services are not appropriate for emergency situations. In case of emergency:

  • Call 1122 (Pakistan Emergency Services)
  • Go to the nearest hospital emergency room
  • Contact your local crisis hotline

Medical Disclaimer

Psychological services are not a substitute for medical care. Clients should maintain relationships with their medical providers and inform them of psychological treatment.

Intellectual Property

All content on this website, including text, graphics, logos, and materials, is the property of Dr. Syeda Nida Batool and is protected by copyright laws. You may not reproduce, distribute, or use any content without prior written permission.

Educational materials provided during therapy sessions are for personal use only and may not be shared or distributed.

Termination of Services

Either party may terminate therapeutic services at any time. We recommend a termination session to properly conclude treatment. Reasons for termination by the therapist may include:

  • Client needs are outside therapist's scope of practice
  • Non-compliance with treatment recommendations
  • Non-payment of fees
  • Inappropriate behavior or boundary violations
  • Therapist's professional judgment that services are no longer beneficial

Complaints and Grievances

If you have concerns about our services, we encourage you to:

  1. Discuss concerns directly with Dr. Nida Batool
  2. If unresolved, request referral to another professional
  3. Contact the relevant professional licensing board if necessary

We are committed to addressing concerns promptly and professionally.

Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the modified terms.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts of Islamabad, Pakistan.

Contact Information

For questions about these Terms and Conditions, please contact:

Dr. Syeda Nida Batool
Clinical Psychologist
Islamabad, Pakistan
Email: nidabatool@live.com
Phone: +92-334-5559953
WhatsApp: +92-334-5559953

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